FREQUENTLY ASKED QUESTIONS
HOW DO I PLACE AN ORDER?
You can place your order 24 hours a day via email. Simply send an email to forevergraphics@yahoo.com with the following information of your order:
- Your Name - Company Name - Product/Size/Quantity - Is Design Needed? - Additional order details.
We will reply as soon as possible with a confirmation and payment invoice.
You can also place your order at our private studio. Call (352) 283-7323 to schedule an appointment.
WHEN DO I PAY FOR MY PRODUCT
Online/Phone Orders. All outside orders (out state or city) requires a full payment prior to any services being rendered. Payments can be made online through PayPal
Local Orders.Prior to any work being designated, a deposit of 50%(of the estimated total cost) or greater up to the full amount of the service or product, must be allocated to cover the time spent doing research, brainstorming, conceptualization, developing layout ideas and/or printing cost associated with the service to be rendered. Any product or service $50 or less requires a full payment.
HOW LONG DOES MY ORDER TAKE TO DESIGN?
Graphic designs are completed within a 36-hour time frame, unless otherwise stated. Websites, and myspace pages, can take 5 to 10 business days.
HOW LONG DOES MY ORDER TAKE TO PRINT?
Printing turnaround is not guaranteed. Printing turnaround is also determined by the quantity of your order. Most job with a quantity of 1000 or more usually take 3 to 5 business days to print.
WHEN AND WHERE CAN I PICK UP MY PRINTS?
You can pick up your order at our private studio in Gainesville. Please call (352) 283-7323 to schedule a pick up time for your order.
CAN YOU SHIP MY ORDER IF I AM IN ANOTHER CITY/COUNTY/STATE?
We can ship your order via UPS at an extra charge to you, depending on the shipping costs. We will take great care of your package and ship with tracking and insurance to ensure prompt and safe delivery of your product.
If you have any further questions on our printing or design services, you may contact us via phone at (352) 283-7323 - ask for a graphics representative - or you can reach us via email at forevergraphics@yahoo.com